5 Tips For Keeping Tenants - Park City Property Management
When it comes to Park City property management a good tenant is a wonderful asset to have. A property owner should have keeping good tenants as one of their primary concerns. Reduced turnover, a well maintained property, and timely rental payments are just some of the benefits a good tenant provides. Here are 5 tips that will help landlords keep those great tenants.
1. Respond Quickly to Requests and Follow Through
As a landlord you should respond quickly to maintenance requests. In fact there are specific laws explaining how you must respond to some types of requests. I detailed some of this information in my post titled "Maintenance Laws For Park City Property Management" that you can read by clicking here. It may not be a convenient time for you, Murphy's Law will probably make sure of that, but you should answer the request quickly and begin the process of repair immediately. Schedule work with your tenants at a time convenient for them and let them know in advance if you or someone else will be coming to make the repair. Keep in contact with your tenant during the repair and let them know when the work has been completed. Good tenants appreciate good landlords.
2. Be Professional
You should always be polite, honest, and impartial when dealing with tenants. If you have fond memories of living in your rental property and think tenants will pay a premium for your property you need to think again. Prospective tenants are looking for a place to live, not renting your emotions. You should treat every tenant with the same amount of respect and professionalism. If a tenant calls in need of something they don't want to hear a sob story about how bad your day was and that your boss yelled at you. They aren't interested in how little Billy's soccer game went and they probably don't want to attend Bobby Sue's dance recital. Keep it pleasant and professional in your Park City property management interactions.
3. Show Appreciation To Your Tenants
My brother is a great example of this. He has a single family home with private entrance to the basement that he rents to a family downstairs and two working professionals upstairs. Every so often he has what he calls "Tenant Appreciation Day". This usually consists of delivering a case of beer to the tenants and checking in to see how things are going. Compared to the amount of rent the tenants pay a case of beer doesn't amount to much but it is the perfect gift for them and they get a kick out of it. Little things like this make good tenants happy and make you look like an awesome landlord.
4. Allow Pets
These days many prospective tenants either have or want to acquire a pet. Deciding to accept pets opens you up to a wider pool from which to find tenants and this is always preferable. Make sure you take an extra deposit and charge monthly pet rent. Also make clear that the tenants are to clean up after their dog and quicky address the issue if they don't. If the property you rent is part of a home owner's association check to make sure what the rules are regarding tenants and pets. If the rules don't allow tenants to have pets then you shouldn't either. Make sure you also have some language in your lease regarding the pet responsibilities of the tenant in Park City property management.
5. Take Noise Or Other Complaints Seriously
If a tenant calls to complain about noise, criminal activity or some other type of nuisance you should respond immediately to the problem. Tenants have a right to the peaceful, safe enjoyment of a property and a landlord is responsible for providing this. If there are criminal problems in the area work with law enforcement or neighborhood watch programs to make the neighborhood safer. If there are nuisance or noise complaints follow the proper channels for solving these problems as well. Your tenants will thank you and are more likely to remain in a property because of your efforts.
If you would like more information about Park City property management download our free white page "5 Questions Every Landlord Should Ask Themselves".
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